| Customer Service | |
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| Toll Free: | 1-800-915-3355 |
| Live Chat: | Available Online |
| At a Glance |
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- Free Shipping
- International Shipping
- No Sales Tax
- Customer Reviews
- Wish List
- RSS Feed
- Email List
- Store Pickup or Return
- Mobile Site
- Privacy Certified
- Video
- Affiliate Program
Payment Methods
Dell.com
| shop5 Rank: | 2 of 5 PC's |
| shop5 Rating: |
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| User Rating: |
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| Headquarters: | One Dell Way, Round Rock, TX, 78682, USA |
| Year Founded: | 1984 CEO: Michael Dell Stock Code: DELL |
| What We Say: | The mother of all online computer retailers, Dell.com has built its reputation on streamlining the process of purchasing computers by allowing customers to customize every aspect of their machine with just a few mouse clicks. Quality of customer service tends to depend on the representative you speak to. But on the whole, Dell.com provides an easy and satisfying buying experience. Oh, and their computers aren't half bad either. |
| What Users Say: |
This shop hasn't been reviewed yet. |
Worth Knowing
| Company Philosophy | The "Soul of Dell" defines the "kind of company we are and aspire to become, serves as a guide for our actions around the world, and ultimately forms the basis of our 'winning culture." |
| Shipping | Online tracking available. Next day, 2nd day and three-day options available as well. |
| Useful Services | Dell Community page provides customers various forums in which to interact with other Dell customers and discuss any number of topics. |
| Deals & Discounts | tinyurl.com/34fakj |
| Affiliate Program | "As a Dell Home affiliate, you earn with every qualifying sale your site generates. For example, with a 1% commission on all qualifying revenues, a single sale of a $1,500 PC can get you $15. And with Dell, the typical order value is higher than other product affiliates, such as flowers, CDs and books." |
| Pros | Totally customizable computers, simple and easy interface, great products at great prices. |
| Cons | Customer service can be inconsistent. |