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Toll Free:	1-888-626-0309
Local Phone:	1-626-389-1600
Hours:	M-F, 9 a.m.- 6 p.m. PST
Email:	customerservice@myshape.com
Live Chat:	Available Online

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MyShape.com

www.MyShape.com

shop5 Rank:	2 of 6 Women's
shop5 Rating:
User Rating:	Average of 1 ratings: 5.00 stars Add Your Rating
Headquarters:	225 South Lake Ave. Suite 1200, Pasadena, CA, 91101, USA
Year Founded:	2008 CEO: Louise J. Wannier
What We Say:	What a great idea! MyShape.com is a website designed to help you find the best clothes for your body. Spend a few minutes taking your precise measurements, enter them into your profile along with your fashion and fit preferences and get great clothing suggestions that flatter your unique shape and match your style. Once you enter your measurements, the site determines which of 7 body types you are. You can then choose to shop the whole site, or narrow your search to the best clothes for your body type and personal style. MyShape offers the latest fashions for all age groups, shapes and sizes. Great finds and fits are on the way!
What Users Say:	Reviewed on August 27 2008 by Dissatisfied Customer This is the WORST online (or brick and mortar) store I have EVER tried to shop with! The customer service is appalling. The most arrogant and unhelpful people operate this site. I spent a morning setting up my profile and making style and measu... More Reviews Write Your Review

Worth Knowing

Shipping	Free both ways when you order using your "Personal Shop."
Sales Tax	None except for orders to California.
Useful Services	Gift certificates. And if you don't have a tape measure to take your personal measurement, they give you one you can print out!
$$$	Create your "Personal Shop" by entering your measurements and get $25 off your first order with the discount code provided.
Deals & Discounts	tinyurl.com/6ogoty
Pros	More than 150 designers featured, ranging from BCBGeneration and Seven7 to Liz Claiborne and Michael Kors.
Cons	Not for bargain hunters. The clothes aren't overpriced, but the quality of the designers means you'll pay a little more. Poke around though! You'll find some very good deals.


Dissatisfied Customer August 27, 2008	This is the WORST online (or brick and mortar) store I have EVER tried to shop with! The customer service is appalling. The most arrogant and unhelpful people operate this site. I spent a morning setting up my profile and making style and measurement entries, and then "my personal shop" excluded most the styles that flatter my shape, and recommended sizes in designers I wear often that were way off the mark. When I called for help, they stonewalled and refused to help me with ordering any merchandise that wasn't electronically assigned to "my" shop. A few months later I gave them a second chance and called to discuss an order. The woman BEGAN the phone conversation by saying "I have a bone to pick with you. You ordered clothes that weren't in your personal shop. That's not acceptable. WE tell what will fit and flatter you." (!!! Are these clothing Nazis?) A year later I visited the site again, spent the morning choosing about a dozen things, and ran into the same problem again when I used their online chat customer service. Wouldn't even discuss a skirt I was trying to buy because the computer didn't list it in "my personal shop." This is the end of second chances. WORST RUN CUSTOMER SERVICE AND BUSINESS EVER. AVOID!!!! Flag As Inappropriate

Dissatisfied Customer

August 27, 2008

This is the WORST online (or brick and mortar) store I have EVER tried to shop with! The customer service is appalling. The most arrogant and unhelpful people operate this site. I spent a morning setting up my profile and making style and measurement entries, and then "my personal shop" excluded most the styles that flatter my shape, and recommended sizes in designers I wear often that were way off the mark. When I called for help, they stonewalled and refused to help me with ordering any merchandise that wasn't electronically assigned to "my" shop. A few months later I gave them a second chance and called to discuss an order. The woman BEGAN the phone conversation by saying "I have a bone to pick with you. You ordered clothes that weren't in your personal shop. That's not acceptable. WE tell what will fit and flatter you." (!!! Are these clothing Nazis?) A year later I visited the site again, spent the morning choosing about a dozen things, and ran into the same problem again when I used their online chat customer service. Wouldn't even discuss a skirt I was trying to buy because the computer didn't list it in "my personal shop." This is the end of second chances. WORST RUN CUSTOMER SERVICE AND BUSINESS EVER. AVOID!!!!

Flag As Inappropriate