| Customer Service | |
|---|---|
| Toll Free: | 1-800-562-0258 |
| Email: | contactus@jcrew.com |
| At a Glance |
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- Free Shipping
- International Shipping
- No Sales Tax
- Customer Reviews
- Wish List
- RSS Feed
- Email List
- Store Pickup or Return
- Mobile Site
- Privacy Certified
- Video
- Affiliate Program
Payment Methods
J. Crew
| shop5 Rank: | 5 of 6 Women's |
| shop5 Rating: |
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| User Rating: |
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| Headquarters: | One Ivy Crescent, Lynchburg, VA, 24513-1001, USA |
| Year Founded: | 1983 CEO: Millard Drexler Stock Code: JCG |
| What We Say: | Offering high quality clothing and accessories, JCrew.com is easy to navigate with clear and attractive displays and layouts. Products are on the expensive side but the value is apparent. The clothing is both classic and trendy, ranging from casual to formal styles. The selection of products is small however, which limits its customer reach. |
| What Users Say: |
This shop hasn't been reviewed yet. |
Worth Knowing
| Shipping | Within the US, orders are received within 4-7 business days. Prices range from $5.95 to $17.95 depending on cost of product. Additional costs added for Overnight Delivery and 3-day Delivery. Allow up to 2 week for monogrammed products. |
| Return Policy | Accepts returns within 60 days of original purchase via mail and in-store. Monogrammed, personalized and final sale items cannot be returned. |
| Print Catalog | Available upon request. |
| Deals & Discounts | www.jcrew.com/content/233/body/finalsalesplash.jhtml?_requestid=68361 |
| $$$ | Big discounts in the sale section for online shoppers. |
| Pros | Monogramming is available for much of their clothing and accessories, including bags and swim wear. J. Crew also has a section exclusively for weddings and parties. |
| Cons | Can be pricey, even for basic items. |