| Customer Service | |
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| Toll Free: | 1-800-927-7671 |
| At a Glance |
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- Free Shipping
- International Shipping
- No Sales Tax
- Customer Reviews
- Wish List
- RSS Feed
- Email List
- Store Pickup or Return
- Mobile Site
- Privacy Certified
- Video
- Affiliate Program
Zappos.com
| shop5 Rank: | 1 of 6 Shoes |
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| Headquarters: | 2280 Corporate Circle Suite 100, Henderson, Nevada, 89074, USA |
| Year Founded: | 1999 CEO: Tony Hsieh |
| What We Say: | Zappos.com is a leading online shoe seller offering a huge range of womens', mens' and childrens' shoes and accessories. They also cater to the niche shoe market including hard-to-find sizes, narrow and wide widths and even vegetarian shoes. It's hard to fault an online retailer that offers free shipping both ways, a "no questions asked" returns policy and superior 24/7 customer service. A model for all online retailers. Use Zappos.com once and we guarantee you'll be singing their praises and spreading the news! |
| What Users Say: |
This shop hasn't been reviewed yet. |
Worth Knowing
| Shipping | Free on all orders. And return shipping is free too! |
| Return Policy | If you are unhappy with your purchase, Zappos will accept a return within 365 days. They will even pay for your shipping. |
| Deals & Discounts | www.zappos.com/sale.zhtml?ref=topnav |
| $$$ | 10% discounts off most sale items with free shipping. |
| Pros | 110% Price Protection Policy: If you find the same item in another online or retail store for less than you paid at Zappos, they will refund you 110% of the difference between the lower price and their price. They will also refund the difference if they lower the price at Zappos. |
| Cons | Buying shoes without trying them on can be tough, but Zappos makes them so easy to return if they're not just right. |