| Customer Service | |
|---|---|
| Toll Free: | 1-800-AUTOZONE |
| Hours: | M-Sun., 5 a.m.- 12 a.m. CST |
| Email: | customer.service@autozon... |
| At a Glance |
|---|
- Free Shipping
- International Shipping
- No Sales Tax
- Customer Reviews
- Wish List
- RSS Feed
- Email List
- Store Pickup or Return
- Mobile Site
- Privacy Certified
- Video
- Affiliate Program
Payment Methods
AutoZone.com
| shop5 Rank: | 5 of 7 Parts & Accessories |
| shop5 Rating: |
|
| User Rating: |
|
| Headquarters: | 123 South Front Street, Memphis, TN, 38103, USA |
| Year Founded: | 1979 CEO: William C. Rhodes, III Stock Code: AZO |
| What We Say: | Thousands of store locations, a long history and massive stock- this is why AutoZone is such a dominant competitor in the auto parts industry. The company’s commitment to giving great customer service also stands out as a major factor explaining this shop’s commanding industry presence. And from a Web-tech perspective, the anti-scrolling page layout plus abundant site sections and utilities nice rounds out a most definitely well rounded auto parts retail operation. |
| What Users Say: |
This shop hasn't been reviewed yet. |
Worth Knowing
| Shipping | Free for orders costing more than $75. Also free for orders shipped to APO and FPO military addresses. |
| Return Policy | "Your credit card will be credited for the full price of the part on the day we receive the package. You will be reimbursed for shipping costs if we made a shipping error or if the part was defective when shipped from AutoZone.com. All gift card sales are final and gift cards cannot be returned." |
| Useful Tools | Top tabs divide the site into "Do It Yourself" and sections "For the Professional" and finding a repair shop. Huge amount of information under "Repair Info" including "Vehicle Repair Guides" and a glossary. "Store Shopping List"- electronically sends a customer's product picks directly to his or her local store. |
| $$$ | $5,000 customer survey sweepstakes. |
| Pros | Website is vast, yet easy to navigate and read. Tons of tools. Largest in-store retailer in the U.S. |
| Cons | No CODs, personal checks, debit cards or AutoZone Gift Cards accepted for Autozone.com online orders. No site section highlighting discounts or special offers. |